Service Support

At Top4Office, nothing is more important to us than the post-sales satisfaction of our customers. We pride ourselves on the high levels of repeat custom we experience, and our ability to offer full UK-wide service support on all of our products plays a key part in this.

This service support utilises Top4Office's full-time technical support staff who in turn use spare parts and consumables which are sourced directly from the original equipment manufacturer. We have proven experience within the industry of providing all encompassing support services. Our clients are diverse in size, location and requirements, from small sole trader's right up to large household names with more than 1,600 device placements throughout the UK.

When purchasing a product from Top4Office's range (photocopiers, workgroup printers, scanners, MFD's etc), why not enquire about the cost of a full service agreement? This affordable, simple service will guarantee peace of mind that your new device will enjoy maximum up-time.

Our service agreements generally cover all labour, parts and, in many cases, toner. You will be committed to paying a small "cost per click" charge for each print or copy you produce, in order to finance the service agreement. Our cost-per-copy rates offer comprehensive cover at a competitive price.

If you purchase a smaller desktop product, such as an ink-jet printer or small-office MFD, then it will normally be supplied with a standard original equipment manufacturer's warranty, which we will be happy to pursue on your behalf. If you are interested in extending the support period offered on these smaller small-office-home-office (SOHO) products, then one of our dedicated sales account managers will be able to discuss the options available for you.

Customer satisfaction is a big priority at Top4Office. Our website reflects this, offering many areas for customer feedback and product reviews. As such it is key to the success of our business that we provide sound support to our clients, both pre-sale and post-sale.

For more information on Top4Office service, please contact one of our dedicated sales account managers on 0800 652 0420.


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